Over the past three decades the team at The ResortClubs has worked in the most desirable destination resorts in the world creating and managing traditional hotels as well as internationally renowned resorts that have some form of vacation real estate ownership in their structure. As a result we know how to effectively engineer a project to incorporate a condominium component or, if applicable, introduce a more traditional hotel structure into a whole or fractional ownership condominium project. Our ability to understand the needs of the resort guest, the vacation homeowner, and the project developer allows us to “unpack” complex mixed-use developments and restructure them for future success.

Through the efforts of our management team we can provide a project with a comprehensive menu of services. Specifically ResortClubs can:

• Develop and manage a ground up project as a traditional boutique resort or a mixed-use property with a vacation real estate ownership component.

• Re-structure a traditional whole ownership vacation condominium product into a full service luxury resort offering that can effectively compete in the marketplace.

• Program a multi-faceted destination resort development to ensure maximum long-term returns.

• Re-engineer a struggling luxury resort or hotel, with or without a vacation residence component, into a viable property.

• Convert a struggling Private Residence Club, using its proprietary ResortClub model, into a sustainable project by integrating hotel based operations and financial management into the project

THE EXPERIENCE

• International experience, spanning a period of 35 years, with deluxe resorts, hotels, and private residence clubs, broadly recognized as the best in the world for service, quality and innovation.

• Construction management, concept development, and re-engineering for resorts, hotels and private clubs worldwide totaling over $450 million of equity investments.

• Developing and refining since the early 1990’s the systems and procedures used to integrate condominium residences into luxury boutique resorts with a whole or fractional ownership regime.

• Twenty years of programming, sales, management and rental experience with luxury vacation condominium projects.

• Incorporation since 1991 the practices of Sustainable Tourism within resorts in the United States, Caribbean and Latin America that provided five star amenities while respecting the environment and culture of the region.

CORE VALUES

• Every property must be intimate in scale, be inspiring to all that visit, and have elements that make it irreplaceable.

• Our guests trust us with their most valuable and irreplaceable asset - their personal time - and we have an obligation to ensure their time with us is effortless, remarkable and memorable.

• Luxury resorts that provide their guests with unique experiences and personalized service endure and prosper over the long term.

• Over the top opulence does not guarantee market success. A balance between physical infrastructure and financial rationality must be achieved to be successful.

OPERATING BENCHMARKS

Our operating culture and focus is based upon four fundamental beliefs:

• Our resorts and hotels are “theaters” where guests create their life memories. As such, each property must be not only physically beautiful but have a sense of richness and vibrancy that is unique and rooted in the local culture.

• Our hotel guests and homeowners come to us to rejuvenate, to reconnect, and to experience life at its very best.

• Our team members, with their spirit and care, provide the essential element to ensure that each and every guest leaves our resorts longing to return.

• Our resorts and hotels must not only provide outstanding emotional experiences for our guests but must provide long-term financial value to our owners.

As Hoteliers, with decades of experience in luxury hotels and resorts, we have lived through multiple economic upheavals and enjoyed the ensuing boom periods. As a result of these experiences we have learned the importance of providing our guests with value as opposed to price point, that there is no substitute for quality, and becoming a benchmark property is all about a disciplined execution of a plan. We have also learned that the properties that endure never stop testing and retesting their operating mindsets, market assumptions, and business models.